Legal
Privacy Policy
Introduction
BetterPlay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and related websites (including joinbetterplay.com).
Information We Collect
Information You Provide
- Account Information: name, email address, username, and profile details when you create or update an account (including via Apple or Google sign-in).
- Event & social data: events you create or join, roster details, messages, groups, friends, and related content.
- Photos: profile or event images you upload.
Information Collected Automatically
- Location Data: with your permission, approximate or precise location to suggest nearby venues and events. You can disable this in device settings.
- Device & diagnostics: device type, OS version, app version, and crash/diagnostic data to keep the service reliable.
- Usage analytics: basic product interaction events (for example sign-in or joining an event) via analytics tools to improve the app. We do not sell personal information or use your data for cross-app advertising tracking.
How We Use Your Information
- Provide and maintain the BetterPlay service
- Show relevant events and venues near you
- Connect you with other users for activities and plans
- Send notifications about events and messages you opt into
- Improve and personalize the experience
- Respond to support requests and enforce our Terms
Data Sharing
We do not sell your personal information. We may share information only in these cases:
- With other users: profile name, photos, and event participation as needed to use social features.
- Service providers: hosting, push notifications, analytics, crash reporting, maps/places, and image storage that help operate the app.
- Legal requirements: if required by law or to protect rights and safety.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Delete your account at any time in the app under Settings. Deletion removes your account and associated personal data from our systems, subject to limited retention needed for safety, abuse prevention, or legal obligations (for example moderation records).
- Opt out of location access in device settings
- Opt out of push notifications in app or device settings
Children's Privacy
BetterPlay is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and in the app, and revise the "Last updated" date.
Contact Us
Questions about this Privacy Policy: [email protected]